Lunar New Year

Win Your

Money Back


Promotional Period: 16th February 2018 – 2nd March 2018



Purchase 1 Eligible Product

Receive 1 Free Knife Set or Pot

Purchase 2 Eligible Product(s)

Receive 1 Free Knife Set and 1 Free Pot

Purchase 3 Eligible Product(s)

Receive 1 Free Knife Set and 1 Free Pot and 1 Free Joyoung Soy Milk Maker


Win Your Money Back:

All ROBAM products purchased in a single transaction within the promotional period are eligible to go into the draw for a chance to win the full purchase price back. To participate, the registration on this page must be filled out.



  1. Information on the offer form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

  2. The Promoter is ROBAM (Australia and New Zealand) and its agents in the promotion, including their officers, employees and agents (collectively called the “Promoter”). No correspondence received concerning this promotion will be entered into.

  3. The promotion commences on 06:00am Friday 16th February 2018 and close 11:59pm AEST Friday 2nd March 2018 (“Promotional Period”).

  4. ‘Win Your Money Back’ winner will be announced 05/03/2018 via ROBAM’s facebook page.

  5. Products must be purchased within the promotional period or while stocks last.

  6. To participate in this promotion, the registration on this page must be filled out before this promotion ends.

  7. Excludes T2 & carton damaged stock, Government and Commercial contract sales, auction sites and ex-display or run out models.

  8. Offer available In-store retail sales only.

  9. Win Your Money Back applies to product only, does not include any installation, fitting, delivery or labour costs.

  10. Offer Cannot be used in-conjunction with any other offer.

  11. Products are non transferable and cannot be swapped for other items.

  12. Offer apply to new orders only.

  13. Offer only applies to Purchases made within the Promotional Period and paid in one transaction.

  14. This promotion is only open to Australian and New Zealand residents 18 years or over, who purchase any ROBAM rangehood in accordance with these Terms and Conditions (“Participating Product”) (models detailed in clause 6 below) from an Australian and New Zealand Authorised Sales Agent of ROBAM during the Promotional Period.

  15. Employees (and their immediate families) of the Promoter, participating sales agents and agencies associated with this promotion are ineligible to claim. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

  16. The ROBAM “Eligible Products” valid for this promotion are all ROBAM products listed on

  17. For the purposes of these Terms and Conditions, the following definitions apply: 'Purchase' means order placed and payment made in full for the Participating Product/s during the Promotional Period from an Australian and New Zealand Authorised Sales Agent of ROBAM. Purchase does not include:

    1. Orders not paid in full;

    2. Purchases via eBay or similar online third party bidding or auction websites;

    3. Purchases of second hand products;

    4. Purchases made through any online;

    5. Purchases made through any unauthorised sales agent or seller;

  18. The Promoter recommends that prior to purchasing a Participating Product the customer verify that the retailer is authorised to participate in this Promotion.

  19. The Promoter does not guarantee that all Participating Products will be available for purchase throughout the Promotional Period.

  20. The Promoter’s decision is final and no correspondence will be entered into.

  21. The promotion is not transferable or exchangeable and the ‘Free Gift Offer’ cannot be taken as cash.

  22. If there is an event beyond the promoter’s control which causes an interruption to its processing of the promotion the Promoter reserves the right to cancel, terminate, modify or suspend the promotion subject to any written directions from a relevant regulatory authority.

  23. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of, or in connection with, this promotion if the deficiency is occasioned by any cause outside the reasonable control of the Promoter.

  24. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including for negligence) for any personal injury or any loss or damage (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim or gift that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in offer value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) use of a gift.

  25. By participating in the promotion and opting in at the point of product registration, each claimant also acknowledges that a further purpose for collection of the claimant’s personal information by the Promoter is to enable the Promoter to gain a better understanding of the claimant’s requirements in order for the Promoter to provide the claimant with better and more personalised information suited to the claimant’s needs, including sending the claimant personalised messages about special offers and invitations. If a claimant opts in to receiving direct marketing communications, from time to time, the Promoter may use the claimant’s personal information to promote other services and products to the claimant which the Promoter considers may be of interest to the claimant. A claimant may also receive marketing communications from third parties such as the Promoter’s contractors, agents, partners and suppliers. A claimant may be contacted by telephone, email, SMS, mail, social media and other digital channels. A claimant may notify the Promoter at any time that it no longer wishes to receive any of these marketing communications and opt out of receiving the same by responding via the channel in which the claimant received the marketing communication or by contacting the Promoter directly.

© 2019 ROBAM Australia. All rights reserved.

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